Privacy Policy

bdtickets.com respects the privacy of others and we want you to understand the ways in which we collect and use information about you, whether you visit to browse or purchase via bdtickets.com (the website).

Please review our Privacy Policy carefully. You are agreeing to its terms by visiting or using this website. Notice of all changes that materially affect ways in which your personally identifiable information may be used or shared will be posted in our Privacy Policy. If you continue to use the website after notice of changes have been sent to you or published on our site, you hereby provide your consent to the changed practices.

Please note, this Privacy Policy does not apply to information that our affiliates may collect, or for our websites outside of the jurisdiction noted in our Terms and Conditions or any such other site, as applicable, in order to review those policies and manage your communication preferences. Collecting, Using, and Accessing Collecting Information whether you make a purchase, or a visitor, we are very careful with what we do with your information.

Collection of information is usually grouped into two categories: Personally identifiable, which is information identifiable to a specific user, and non-personally identifiable, which is general demographic information (gender, age, zip code), as well as website-wide usage information (route and destination popularity, pages visited, promotion participation levels) that does not identify any individual. We collect non-personally identifiable information when it is affirmatively provided or through online activity such as cookies and other tracking technologies, which are discussed in greater detail below. We may use non-personally identifiable information for any purpose or disclose it to anyone. Where the two categories of information are combined, the resulting information is treated as personally identifiable information in accordance with the terms of this Privacy Policy. In many cases, you can view the website without telling us who you are or revealing any personally identifiable information. However, if you wish to purchase a ticket, you will have to provide information required of any traveler. This includes your name, your ID information, and your email address, your mobile number as well as the names of anyone traveling with you. Further, you must provide us with your valid payment information, including credit card numbers and expirations dates (all such foregoing information, collectively, Data).

Since bdtickets.com is only the distributor and reseller of products and services provided by other parties (Suppliers), we are also collecting your Data on behalf of those Suppliers. For example, these Suppliers will need each traveler's name and voter ID number for identification purposes and to verify that each ticket is being used in accordance with that Supplier's terms and conditions. Our collection of and disclosure to our Suppliers of your Data is a required part of your transaction, and you agree by engaging in such transactions on the website to such collection and disclosure. Apart from guest purchases, we will also collect personally identifiable information when you choose to participate in promotions, fill out surveys, complete polls, or send questions or comments to us via email. Please read below for more information on how we use information collected through these means.

Data Use for Transactional and Promotional Purposes by bdtickets.com

We and our service providers, who assist us in connection with website operations, may retain and use Data and other personally identifiable information, as well as non-personally identifiable information, in providing the website to you, which uses may include, without limitation, the following:

- To facilitate your purchases of bus tickets and other travel products and services that we distribute.
- To complete your travel-product purchase transactions by disclosing your Data to our Suppliers.
- To administer such purchases and provide reminders and follow-up information regarding your purchases and travel plans.
- To allow participation in our various promotional programs
- To inform you of other types of services we or our Suppliers offer.
- To respond to your inquiries or requests, including your/customer service needs.
- To improve our website, including after research and analysis, for future marketing and/or promotional use about us or the products, services and features we may offer.
- To survey visitors about various topics, including their views on travel, destination preferences, and what further travel information we might provide.
- For any other purpose disclosed to you at the time you are asked to submit your personally identifiable information.

bdtickets.com is a reseller of our Suppliers' products and services. As a requirement for traveling, these Suppliers must have access to the names of each traveler for whom a ticket is purchased, for that Supplier's product or service. We do not provide this information to our Suppliers for their direct marketing purposes, and to the best of our knowledge and belief, our Suppliers do not use the personal information we provide to them for reasons other than completing your travel-related transaction. If you enter our Site from the site of one of our marketing or referral partners, our system may recognize the path you have taken. Once you have left a partner's site and/or begin the purchase transaction on our Site, those partners do not have access to the personal information you provide. Such information is treated as Data in accordance with this Privacy Policy.

We also may track the path you have taken, combined with what purchases you may make, to gauge the success of our online marketing and promotional campaigns. Once you leave our website, use of any information you provide will be governed by the privacy policy of that site's operator. We, our parent companies, affiliates and subsidiaries are not responsible for the collection, use and disclosure practices with respect to personally identifiable and other information of other or second parties. As noted, from time to time, we may survey you for your opinion and conduct reviews to enhance our website. We also send you newsletters to which you may have subscribed. For each of these, we may rely on service providers to help us collect and analyze research and provide technical support in sending the newsletters and other, similar emails. We do not disclose any Data included in this information for such providers' direct marketing purposes, nor so they may pass it on to others for the same reasons. Information Use for Site Operations, Corporate and Legal Compliance, we may use or disclose your personally identifiable information as is permitted by this Privacy Policy, or according to the Terms and Conditions.

That includes:
- Performing standard business operations, such transaction, payment processing, billing, collections, and accounting
- Protecting our and our content providers' business interests, including ensuring website operation and adherence to the Terms and Conditions
- Investigating or helping to prevent unlawful activity or activity that may threaten our visitors, users, employees, or property;
- In cooperating with law-enforcement investigations, or as required by law or by, warrant, or other order of the court or governmental agency;
- To help us perform these functions, we may retain other parties to whom we disclose personal information. These third parties include our customer-service providers, who handle your inquiries and store your Data; credit-card, debit-card and similar transaction processors; technical-service providers or similar entities that maintain the Site operations; attorneys; accountants; auditors; and authorized government entities or other lawfully authorized parties. We may also disclose your personal and other information to our parent companies, affiliates or subsidiaries; content providers; and to parties in conjunction with the reorganization or sale of our stock or assets, or if we are involved in bankruptcy proceedings. We will do so only after taking steps to ensure that your privacy rights continue to be protected. Any party to which we transfer or sell our assets will have the right to continue to use the personal and other information that you provide to us.

If you have any comments or questions regarding our Privacy Policy, please contact us at support@axiatadigital.com.bd. While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities.